We are here to support you, our most valued customer. Ordering from an online store, without entering, without interacting with a sales person face to face, without actually touching the merchandise can be stressful. As the title line states, we are here for you. If you have an issue with one of our products we will work with you to answer and resolve your concerns. Either by providing you with the information you need, exchanging, or a refund. We answer all emails within 8 hours and most often right away.
Each of our handmade products are made in our Ohio studio by us just for you. If you would have an issue with ring sizing we will be happy build you another ring.